Shipping policy
Where orders ship and what shipping costs
Nesqhdtures.com offers free shipping to eligible addresses throughout the United States, including Alaska and Hawaii. Military addresses in the AA, AE, and AP regions are excluded. Orders cannot be shipped to those military addresses or to destinations outside the United States. There is no shipping charge for an eligible order. Any applicable tax is shown at checkout.
Order cutoff and processing
The daily order processing cutoff is 5:00 PM (UTC-5) Monday through Friday. Orders placed after that cutoff, on weekends, or on U.S. public holidays enter the processing queue on the next business day. Processing takes 1–2 business days after the order enters that queue. A business day means Monday through Friday, excluding U.S. public holidays. Processing time is separate from travel time.
Estimated delivery
Estimated transit is 3–7 business days after dispatch. The estimated total from the applicable processing day through delivery is 4–9 business days. These are estimates rather than a guaranteed delivery date. Weather, carrier disruption, remote destinations, and address problems can extend delivery.
Carriers and tracking
Nesqhdtures.com works with trusted carriers such as UPS and FedEx, including freight partners when appropriate, to deliver orders safely and reliably. The carrier depends on the item and destination. When tracking is available, it is sent with the shipping confirmation. Tracking updates can take time to appear after a label is created.
Addresses, changes, and delivery issues
Please check your address at checkout. To request an address change or cancellation, email support@nesqhdtures.com within 24 hours of placing the order and before fulfillment. Once an order is in transit, a change may not be possible. If tracking indicates a delivery problem or an order arrives damaged, email support with your order number and relevant photographs. The Return and Refund Policy explains the next steps for damaged, incorrect, and returned items.
Contact
support@nesqhdtures.com
Support hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC-5), excluding public holidays.